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The role of customer success has changed | Kaz Ohta (Arm, Treasure Data)
Kaz Ohta is the ex-VP Technology at Arm (7,711 employees) and CEO of Treasure Data: Why you shouldn’t train customer success teams to sell | How to…
Aug 4
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Akis Laopodis
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The role of customer success has changed | Kaz Ohta (Arm, Treasure Data)
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July 2023
The 2 customer training & onboarding frameworks
Modern teams that work on customer onboarding and success should be seen as revenue functions, as they enable revenue for customers that don’t know how…
Jul 30
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Akis Laopodis
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The 2 customer training & onboarding frameworks
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How not to onboard & train customers | Brian Balfour (Reforge, HubSpot)
Brian Balfour is the ex-VP Growth at HubSpot and founder of Reforge. He has experienced HubSpot’s growth from the early days and in this Churn.FM…
Jul 24
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Akis Laopodis
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How not to onboard & train customers | Brian Balfour (Reforge, HubSpot)
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🦜 Duolingo-like
👋 Hi I’m Akis from EduRM where I share growth insights for education and learning providers. Adaptive learning is a concept we hear for 10 years but…
Jul 9
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Akis Laopodis
1
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🦜 Duolingo-like
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📈 US apprenticeships
👋 Hi I’m Akis from EduRM where I share growth insights for education and learning providers. Subscribe now: SPONSORED WeSchool: A platform built to…
Jul 2
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Akis Laopodis
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📈 US apprenticeships
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June 2023
Learning for enabling action | Steve Karam (Ellucian, Delphix, Wiley)
👋 Hi I’m Akis from EduRM where I share growth insights for education and learning providers. Subscribe below: In this episode, I interviewed Steve…
Jun 10
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Akis Laopodis
41:04
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Learning for enabling action | Steve Karam (Ellucian, Delphix, Wiley)
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Friday finds (where are the growth leaders)
“After spending a couple of months going through the agency's onboarding, they hit the ground running. They launch ad campaigns and build a few landing…
Jun 9
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Akis Laopodis
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Friday finds (where are the growth leaders)
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Friday finds (AI chatbots for learners)
👋 Hi I’m Akis from EduRM where I share growth insights for education and learning providers. Subscribe here: SPONSORED WeSchool: A platform built to…
Jun 3
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Akis Laopodis
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Friday finds (AI chatbots for learners)
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May 2023
Friday finds (GenZ, Mobile, Audio learning)
💎 How Gen Zers learn: They are 11-26 years old today and those finishing school or working view work-related learning differently. 🎧 Is audio learning…
May 26
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Akis Laopodis
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Friday finds (GenZ, Mobile, Audio learning)
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Sustainability-first higher ed | Christian Rebernik (Tomorrow University)
👋 Hi I’m Akis from EduRM where I share growth insights for education and learning providers. In this episode, I interviewed Christian Rebernik, CEO …
May 21
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Akis Laopodis
21:42
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Sustainability-first higher ed | Christian Rebernik (Tomorrow University)
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Friday finds (Go1, Content, eLearning, Enablement, Mobile)
Go1 acquires book summarization app Blinkist 🔍 List: 210+ professional learning content providers 💡 “eLearning” is following the Gartner hype cycle 🏁…
May 19
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Akis Laopodis
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Friday finds (Go1, Content, eLearning, Enablement, Mobile)
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The cost of recruiting a university or college student 💸
The top spenders, how much do they spend, OPMs, and PPC advertising.
May 14
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Akis Laopodis
2
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The cost of recruiting a university or college student 💸
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